Emergency COVID19 Notices 2020-03-24T09:35:13+00:00

Emergency Policies & Guidance for COVID 19:
(published 09 March 2020)

Notice to Our Clients -
Preparedness & Protection

Against Coronavirus Disease 2019

You are welcome to KEEP your usual weekly visits if you begin working from home:

Many workplaces are allowing (or mandating) work-from-home policies. If we typically visit while you are at work, we’re happy to come for your usual visit when you telework, and as long as everyone in your home is fever-free and symptom free of illness.

You should CANCEL our visits if:

  1. ANYONE in your home has symptoms  of cold, flu, respiratory illness, or fever (100.4° F [37.8° C] or greater using an oral thermometer), please cancel your visit and stay home until both fever and any other symptoms are gone without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants).   We will return to work at your home when everyone has been symptom-free for 1 week or more.
  1. ANYONE in your home has been in contact with a workplace, public area, community group, or individuals suspected to or known to have been exposed to COVID19. We will return to work at your home when everyone has been symptom-free for 14 days or or more.

Your responsibilities for keeping yourselves and us all safer:

  1. At home, regularly disinfect all entry doorknobs and the surfaces that you and we regularly touch:
    • pet supplies: bowls, treat jars, liter scoop handles, leashes, crate doors, ec.,
    • garage keypad,
    • alarm keypad,
    • key lockboxes,
    • doorknobs on all doors,
    • light switches,
    • sink handles,
    • your smartphone, computer keyboards and mouse/pads,
    • other frequently touched surfaces 
  1. At home, leave soap and paper towels out for us by your sink
  1. Stay home.  Away from home, reduce your exposure by washing your hands immediately after being in public places
    • Wash for 30+ seconds preferably using soap and warm water, over hand sanitizer or wipes
    • Distance yourself from people outside your household by at least 6 feet
    • Avoid other people who are coughing or sneezing
    • Sneeze or cough into a tissue or into your sleeve, never your hand
  1. Our employees are doing the same.
    While our standard practice already is to wash hands as our last task in every client’s home to prevent pet germs traveling from one home to the next, we’ve now added instructions for employees to deliberately and carefully wash hands after every stop in public (including meals, 7-11, gas stations, trips home between visits, etc.), so we will minimize introducing any new germs into your home.

We may cancel your visits if:

  1. The community is advised (by state or local officials, Health & Human Services, or other authorities) to quarantine or to take shelter in place or quarantine measures,
  1. The government directs all non-essential businesses to stop operations. We will alert you if any such measure affects our company or our operations.
  2. Our employees have symptoms of cold, flu, respiratory illness, or fever (100.4° F [37.8° C] or greater using an oral thermometer), we may cancel your visits until both fever and any other symptoms are gone for at least 24 hours without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants).

Educate yourself on facts versus rumors, with these online resources:  

Alexandria Pet Care, Inc. Employees -

Preparedness & Protection Measures Directive Against Coronavirus Disease 2019

 –

If You’re Sick or Under the Weather

Alert the APC office if you have symptoms of cold, flu, cough, or acute respiratory illness. You’re required to stay home and not come to work until you are free of fever (100.4° F [37.8° C] or greater using an oral thermometer), signs of a fever, and any other symptoms for more than 24 hours.

 

Mandatory General Germ Prevention:

  • Do not touch your eyes, nose, or mouth.  Use a tissue.
  • Wash your hands frequently, all day long
  • Practice superb hygiene:
    • Wash your hands for 30+ seconds (soap does NOT need to be anti-bacterial)
    • Use soap and warm water preferably, over hand sanitizer or wipes. Soap of ANY kind (bar, pump, liquid) is preferable and better for preventing COVID19 than antibacterial soap, wipes, or hand sanitizer.
    • Dry your hands thoroughly and use a paper towel to turn off water and to touch other surfaces after your hands are clean
    • Use hand sanitizer or antibacterial wipes as a LAST resort when no soap is available
  • Only leave home and go out in public if essential
  • Wash your hands after every essential stop in public
    • client home,
    • gas station
    • etc
  • Avoid other people who are coughing or sneezing
  • Sneeze or cough into a tissue or into your sleeve, never your hand
  • Turn on lights with your elbow or knuckle, not your fingertip
  • Use a tissue to press client keypads – both garage door and alarm panel keypads
  • Avoid touching hard surfaces; use a tissue or paper towel  (use nitrile gloves if you wish – APC has ordered some of these and can provide a quantity to you.)
  • At the very end of EVERY client visit: wash your hands for 30+ seconds, dry your hands, and use the paper towel to touch every door and surface from the sink until you’re back in your car.  (NOTE: Final hand washing already is our year-round practice. All employees should be washing hands with soap as the last task before leaving each client home.)


Mandatory Practices In Your Car: 

  • Keep car supplied with small trash bags, tissues, paper towels, baby wipes, soap, gloves
  • Every time you get in the car, put the used paper towel from the client house directly into a trash bag
  • EVERY time you enter your car, use a pump of soap followed with a baby wipe (soap does NOT need to be anti-bacterial)
  • Disinfect daily all the car interior surfaces that you regularly touch:
    • car door handle
    • dials and knobs (radio, heat, etc)
    • steering wheel
    • client keys, key supplies
    • your car keys
  • Toss nose tissues immediately into a bag for later disposal. Do not toss on the floor or set down on a console or other surface

 

Germ Prevention Practices At home:

  • Regularly disinfect all entry doorknobs and the surfaces that you touch daily (the same list has been given to our clients for their homes) :
      • Pets’ items, bowls, treat jars, leashes, litter scoop handles, etc.
      • Garage keypad,
      • alarm keypad,
      • doorknobs on all doors,
      • light switches
      • sink handles,
      • your smartphone, computer keyboards and mouse/pads
      • other frequently touched surfaces.